Setting up an appointment for an initial bid was easy to do. The project manager answered my questions in a timely manner and provided additional information as needed.
EMA Recognized for Actively Surveying
EMA Construction recently received a badge for continuing to survey customer about their satisfaction with our work. EMA has an average 5-star rating with 114 ratings and counting. For those who aren’t familiar with Guild Quality, GuildQuality is a platform that specializes in gathering feedback and reviews from customers in the home building, remodeling, and contracting industries.
I had fiber cement siding put up to replace/cover my 45 year old cedar siding. Both board and batten and lap siding were used to retain more of the character of the cedar siding. An area of rot/damage under the old cedar siding was discovered and repaired before the wrap and siding were applied.
What is Guild Quality?
Guild Quality helps companies in these sectors monitor and improve the quality of their services by collecting detailed feedback from customers through surveys. This feedback can include ratings, comments, and recommendations, which are then compiled into reports that businesses can use to assess their performance and make necessary adjustments. GuildQuality aims to provide valuable insights to companies to help them deliver better customer experiences and grow their businesses.
EMA did a great job replacing our 50-year-old cedar shake siding with James Hardie shingle-type siding. They also replaced our front porch ceiling with Hardie panels, which came out looking terrific. In fact, they ended up having to practically rebuild the support structure for the porch ceiling, since what was there previously was more like a Masonite fiber-board product. The cost for the rebuild was very reasonable, and I’m sure will last for many years. The installers were very friendly, and always willing to discuss what they were doing and why.
I can’t even begin to express how pleased I am with the work EMA did on our home. They all worked so hard, and took their time to make sure everything was done correctly. I really enjoyed having them work on our project. I cannot strongly recommend them enough!
See our Guild Quality customer satisfaction
Contact us today for your 5-star experience
To read some of these reviews for yourself, visit EMA Construction’s Guild Quality page.